Legal Documents

CBD44's Privacy Policy

CBD44 makes the protection of your personal information its highest priority. Read this Privacy Policy in full to understand what data we collect, how we use it, and what rights you have.

Last Updated: January 2026
Your privacy matters to us: CBD44 never sells your personal information to third parties. We only collect data that is necessary for service improvement and compliance with legal obligations.

1Introduction

CBD44 (cbd44.win) is a trusted online gaming platform in Bangladesh. Protecting your privacy is not just a legal obligation for us — it is the cornerstone of how we do business. This Privacy Policy explains how CBD44 collects, processes, and stores your information.

By using any CBD44 service, you agree to this Privacy Policy. If you do not agree with this policy, please discontinue use of CBD44's services and contact our support team to close your account.

This Privacy Policy is part of CBD44's Terms & Conditions An integral part of and collectively effective with both documents.

2What Information We Collect

CBD44 collects information from you in several ways. A detailed breakdown of the data collected is provided below:

Data Types Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Mobile number, email address Account communication and security
Financial Information Mobile Banking/Nagad number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, browser, and device type Security & Fraud Detection
Gaming Information Betting history, win/loss records Service Improvement & Responsible Gaming
Cookies & Tracking Session data, preference settings Experience improvement and analytics

CBD44 only collects data that is strictly necessary. We do not gather unnecessary or excessive personal information. We believe that respecting your privacy means collecting only the minimum data required.

  • Information you provide directly at the time of registration
  • Technical information collected automatically while using the service
  • Identity documents uploaded during KYC verification
  • Limited data received from the payment gateway upon transaction completion
  • Information shared when contacting customer support

3How Your Information Is Used

CBD44 uses your information only for specific, legitimate purposes. We never use your data beyond what has been agreed upon.

  • For account creation, management, and security
  • To process all financial transactions, including deposits and withdrawals
  • To complete KYC verification and confirm age and identity
  • To send relevant bonus and promotional offers (subject to your consent)
  • To prevent fraud, money laundering, and cyber attacks
  • To provide customer service and resolve complaints
  • To improve platform performance and enhance user experience
  • To comply with legal and regulatory obligations
  • To provide support under the Responsible Gaming program
Marketing Communications: CBD44 will only send you promotional messages if you gave consent at registration or at a later time. You can turn off marketing notifications at any time from your account settings.

4Data Sharing & Disclosure Policy

CBD44 does not sell, rent, or trade your personal information to any third party. However, data may be shared in the following limited circumstances:

  • Payment Providers: Only the information necessary to complete transactions is shared with Mobile Banking and Nagad
  • Law enforcement agencies: Data may be disclosed by court order or government directive in accordance with the laws of Bangladesh
  • Anti-Fraud Services: Data may be shared as required for fraud prevention and anti-money laundering purposes
  • Technology Partners: Service providers who assist in operating the CBD44 platform, bound by strict confidentiality agreements
  • Business Transfers: Users will be notified in advance in the event of any change in CBD44's ownership

Outside of the cases listed above, your information is kept strictly confidential. No CBD44 employee or representative may access your data without authorization.

5Cookies & Tracking Technologies

CBD44's website and app use cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

  • Essential Cookies: Essential for maintaining login sessions and security — these cannot be disabled
  • Functional Cookies: Saves your language preferences and settings so you get the same experience every time
  • Analytics Cookies: Collects platform usage statistics to help improve our services
  • Marketing Cookies: Used to show you relevant offers based on your interests, with your consent
Cookie Controls: You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of some CBD44 services.

6Data Security Measures

CBD44 employs industry-leading security technology to protect your information. Our security infrastructure is kept up to date and undergoes regular security audits.

  • 256-bit SSL/TLS encryption — all data transfers are fully encrypted
  • Two-Factor Authentication for account security
  • Payment details are not stored on CBD44 servers — all transactions are handled directly by the payment gateway
  • Server and database encryption — stored data is fully protected
  • Automated suspicious activity detection system is active
  • Regular third-party security audits and penetration testing
  • Restricted staff access — only authorized personnel can access your data
In the event of a data breach: In the event of a security breach, CBD44 will notify affected users as quickly as possible (within 72 hours) and take immediate corrective action.

7Data Retention Period

CBD44 retains your data only for as long as necessary. Retention periods depend on the type of information and applicable legal requirements.

  • Active account data: fully retained for the duration of the account's active status
  • Financial records after account closure: minimum 5 years (legal obligation)
  • KYC documents: up to 3 years after account closure
  • Communication records (support chat): 2 years
  • Technical log files: up to 1 year
  • Marketing preference settings: until consent is withdrawn

Once the designated retention period has passed, CBD44 permanently deletes or anonymizes your data using secure methods.

8Your Privacy Rights

As a CBD44 user, you have important rights over your own data. We always respect these rights and will take action within 30 days of receiving a request.

Right to Access Your Data

You may request to know what information CBD44 holds about you at any time.

Right to Rectification

You may request corrections to inaccurate or incomplete information through our support team.

Right to Erasure

You may request that your data be deleted upon account closure, provided there are no legal obligations requiring its retention.

Right to Restrict Processing

You may request that the processing of your data be temporarily restricted under certain circumstances.

Right to Data Portability

You may request a copy of the data we hold about you in a machine-readable format.

Right to Object

You may opt out of the use of your data for marketing purposes at any time.

9Child Protection Policy

CBD44 strictly prohibits providing services to anyone under 18 years of age. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at registration
  • Any account identified as belonging to a minor will be immediately terminated
  • Any data suspected to have been collected from a minor will be deleted immediately
  • Parents or guardians may report suspicious accounts to CBD44
A note for parents: If you suspect your child has opened an account on CBD44, please contact our support team immediately. We will act quickly and permanently delete all associated data.

10Privacy Policy Changes

CBD44 may update this Privacy Policy as needed. Reasons for changes may include the launch of new services, changes in legal requirements, or technical upgrades.

  • You will be notified via your registered mobile number or email for any significant changes
  • The effective date of any changes will always be displayed at the top of this page
  • For minor changes, only this page will be updated
  • Continued use of CBD44 after any changes will be considered acceptance of the updated policy

11Contact & Complaints

For any questions, concerns, or requests regarding the Privacy Policy, please contact CBD44. Our privacy team processes all requests within 30 days.

  • Live Chat — fastest response, available 24/7
  • Email: [email protected] — for detailed requests
  • Please include your registered mobile number with any privacy request
  • Identity verification may be required to process a data deletion request
Our commitment: CBD44 takes your privacy requests with the utmost seriousness. If you are not satisfied with our response, you may file a complaint with the relevant data protection authority.

Your Data at CBD44 Why We Are Safe

We don't just talk about privacy — we practice it. The features below are what set CBD44 apart.

End-to-End Encryption

Every connection you make at CBD44 is secured with 256-bit SSL encryption. All data transfers — from login to payment — are fully encrypted, so no third party can read your information.

Strict KYC Process

CBD44's two-factor identity verification ensures every account belongs to a legitimate adult user. This keeps you protected from fraud and misuse.

Sale of Data Prohibited

CBD44 never sells your personal information to advertisers or any third party. Your privacy means your data belongs to you alone.

Marketing Preferences

At CBD44, you stay in full control of what messages you receive. You can turn off marketing notifications from your settings at any time.

Automatic data deletion

CBD44 automatically deletes data once the designated retention period has ended. No unnecessary data is ever allowed to accumulate in our systems — this is for your security.

24/7 Privacy Support

CBD44's privacy team is always ready to help. Any request to view, correct, or delete data is processed within 30 days.

Trusted Platform

Play Safely The CBD44 Experience

Your privacy is fully protected at CBD44. Our rigorous data security measures ensure you can enjoy your games with complete peace of mind.

256-bit
SSL Encryption
24/7
Security Monitoring
0%
Data Sales
30 days
Request Processing
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